Coastal rides have never been reliable, I have waited hours for a ride and I would never hear back
Flat out doesn't work. Much like the phone number for their actual business.
So I got deployment on the day I used it I scheduled it the day before at like 16 17 and it says its booked. I get up at 415 waiting for them to show up by 430. Call at 435 ask where they are and the guy says no one has aceppted the job yet call back at 445 which would make me late to the ship. The app should let you know that just cause it is booked doesn't mean they will be there on time.
Taxis do not come on time. Make sure you book with ATLEAST and extra half an hour.
They show up when they are scheduled to!
Very bad first I would like to see where my driver is, second it says my driver is 10mins away but I'm waiting 30 mins
Terrible. No answer 95% of the time
The problem is the company on the other side of the app. Easy to book and just as easy for them to CANCEL BOOKING THREE MINUTES PRIOR TO SCHEDULED PICKUP. What a false sense of security. Think you are going to the airport? Think again. Based on other reviews it seems like this app is basically a way to prank people who need a cab.
Never had an issue with the app before. But recently not even the main screen would load and I tried everything I could such as clearing the cache and uninstalling and reinstalling the app. Nothing worked. Though I have tried booking for a later date, it is unreliable as the other reviews have stated.
Booked a pick up on this app the night before, they bailed on me 3 minutes before I was scheduled to be picked up. Really screwed me. At least cancel it an hour before so I can find an alternate ride (Lyft, Uber etc)